Welcome to Solly Gutman Scratchboard Art! By accessing or using our website, purchasing products, or interacting with our services, you agree to the following Terms and Conditions. Please read them carefully before using our site or making a purchase. If you do not agree with these terms, please refrain from using the site.

 

1. General Information

These Terms and Conditions govern your use of Solly Gutman Scratchboard Art and any products, services, or features provided through the website. We reserve the right to update or change these Terms at any time, and such changes will be effective immediately upon posting. Please review these Terms periodically to stay informed of any changes.

 

2. Products and Pricing

We strive to provide accurate product descriptions and pricing on our website. However, errors may occasionally occur. If a product is listed at an incorrect price or with incorrect information, we reserve the right to cancel or amend orders placed under such circumstances.

Prices are subject to change without notice. All prices are displayed in USD (U.S. Dollars), and applicable taxes or shipping fees will be calculated at checkout.

 

3. Orders and Payment

By placing an order on our website, you agree to purchase the products in accordance with these Terms. All orders are subject to acceptance and availability. We accept various forms of payment, including credit cards and other online payment systems.

Upon placing an order, you will receive an email confirmation. If an item is out of stock or if we encounter any issues with your payment, we will notify you promptly.

 

4. Shipping and Delivery

We strive to process and ship all orders as quickly as possible. Our Shipping & Delivery page provides detailed information on shipping times, methods, and costs. You can also track your order via the tracking number provided once your shipment has been processed.

International Shipping: We ship to select international destinations. If you have questions about international shipping, please reach out to us directly.

 

5. Intellectual Property

All content, images, artwork, designs, and other materials on this website are owned by Solly Gutman Scratchboard Art and are protected by copyright and other intellectual property laws. You may not use, copy, reproduce, or modify any content from this site without our written consent.

 

6. Custom Orders

For custom artwork requests, the terms and scope of work will be discussed and agreed upon prior to the start of the project. Custom orders may require a deposit, and you will be notified of the estimated timeline for completion. Custom art is non-returnable and non-refundable unless the item is damaged upon arrival.

 

7. Returns and Exchanges

Due to the nature of the products sold on our website, we do not accept returns or exchanges on custom-made art or products that have been personalized. For non-custom products, returns or exchanges may be accepted under specific conditions, as outlined in our Returns & Exchanges Policy.

If you have received a damaged or incorrect item, please contact us within 7 days of receiving your order for assistance.

 

8. Limitation of Liability

To the fullest extent permitted by law, Solly Gutman Scratchboard Art shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or the products purchased through it. This includes, but is not limited to, loss of profits, loss of data, or any other damages resulting from the purchase or use of our products.

 

9. Privacy

We respect your privacy. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

 

10. User Conduct

By using this website, you agree to follow all applicable laws and regulations. You agree not to engage in any activity that may disrupt or interfere with the functionality of the website or harm the user experience.

 

11. Termination

We reserve the right to terminate or suspend your access to our website, without notice, for any violation of these Terms and Conditions or any other conduct that we believe may harm the website or our users.

 

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state in which Solly Gutman Scratchboard Art is based. Any disputes arising from these Terms shall be resolved in the competent courts of that jurisdiction.

 

13. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please don’t hesitate to reach out.

 

Email: solly.gutman1@gmail.com
Phone: +27 79 247 7532